I approach my job as an attorney as a vessel of service – a servant to others – especially to my elder clients, who have been mostly women. I have noticed over the years that most of my clients never leave – they stay. I care about them, and always do my very best for them.
My first elder client, who I will call Ms. M., became a client almost 7 years ago. She stayed…….., and as much as I became her Counselor and Advocate, she also became one of my mentors. It’s always about the relationship. She mourned with me with the loss of my dear father, and when I was unable to travel to my beloved mother’s funeral because the country had closed borders due to Covid-19 restrictions, she mourned with me then too.
Whenever I did any work for Ms. M, I personally delivered any requisite documents to her. She has never seen my office because I always delivered that personal service of driving to her – whether it was at her home, or at a restaurant over lunch or dinner, or even at the local library. This is not special to Ms. M – I do this with just about all of my elder clients. To me, that’s service and it’s a huge part of my practice.
I had not seen Ms. M since the pandemic started. Today we met, and it was joyful. Although we had spoken in person and had kept in touch, there is no substitute for that face to face interaction and that personal touch………or, that personal service.